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General


In addition to sending individual international mailings, you also have the option of booking a multi-country mailing, which is sent via Deutsche Post's Dialogpost International service.


A multi-country mailing can contain recipients in Germany and international recipients, giving you the option of sending direct mail to countries with fewer contacts in your address database.



optilyz Dashboard > Automations / Mailings > Create new Automation / Mailing > Delivery country: Multi-country > Save and continue


Requirements


General


  • advertising mail: same requirements as for DIALOGPOST National - please read this article for detailed information.
  • minimum volume: 500, including at least 50 international contacts
  • same sender 
  • same letter, postcard or envelope format 
  • same envelope design within one sendout; envelopes with or without window can be used 
  • internal and external address must match 
  • same franking within one sendout



Variations


Multiple variations within one mailing are not allowed, this means it must be the same content translated by you into different languages. However, the number of pages may vary due to this translation.



Design & data requirements


To be automation-capable, the layout for DIALOGPOST International must meet exactly the same requirements as for DIALOGPOST National - please read this article for detailed information.


For addressing, the Deutsche Post regulations on automation capability also apply. In addition, the recipient country must be indicated as follows:


  • Position: on the last line of the address
  • Spelling: written out in full in capital letters, no country abbreviations
  • Language: German, French or English


Example:

Mrs Lisa Maier

optilyz GmbH

Neue Schönhauser Str. 19

10178 Berlin

GERMANY


Warning on Noto Emoji 14.0Important: For a multi-country campaign with several countries, it is absolutely necessary to transfer the country to optilyz in the data mapping, as the system does not automatically recognize the target country on the basis of the postal codes.



Franking


The correct franking wave can be inserted automatically by our print partner in accordance with the postal servi.




If you are unsure whether your mailing meets the requirements for multi-country mailings, please send it to us via support@optilyz.com. We will then check it for you.


For further information, please refer to the Deutsche Post brochure, which we make easily available to you (see below ⬇️).