Automated Direct Mail - HelpCenter

Printing processes 10

• What's the difference between Offset and Digital?
• Which formats does optilyz offer?
• How quickly will my campaign be printed?
• Where are the mailings printed?
• I have some pre-printed materials. Can I use them?

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Designs 6

• What do I need to consider when preparing my design?
• How do I prepare my design for print?
• Do you check my designs before they go into print?
• Are there design best practices for direct mail?
• Fonts - what to know and what to consider

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Address data 6

• How do I create a CSV file?
• How do I open a CSV file (Windows)?
• How do I open a CSV file (Mac OS)?
• How do I upload data for a single campaign?
• How do I transfer my data for an automation?

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Voucher codes & Tracking 3

• How can I assign voucher codes?
• How to connect a different voucher pool to each variation?
• How to use multiple voucher pools on the same mailing?

Shipping 5

• How quickly will my mailing be delivered?
• Do I have to pay postage upfront?
• Postal tracking for mailings with optilyz
• International shipping costs
• Returns & Senders - What are the different specifications?

Other 11

• What should the minimum volume of a mailing be?
• Why does my mailing have color marks/water stains?
• International delivery - what do I need to consider?
• In which processing step is my mailing currently?
• Loading issues on the optilyz platform

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