Automated Direct Mail - HelpCenter
Enter your search term here...
New support ticket
Check ticket status
Frequently Asked Questions
What's the difference between Offset and Digital?
Which formats does optilyz offer?
How quickly will my campaign be printed?
Where are the mailings printed?
I have some pre-printed materials. Can I use them?
View all 10
What do I need to consider when preparing my design?
How do I prepare my design for print?
Do you check my designs before they go into print?
Are there design best practices for direct mail?
Fonts - what to know and what to consider
View all 6
How do I create a CSV file?
How do I open a CSV file (Windows)?
How do I open a CSV file (Mac OS)?
How do I upload data for a single campaign?
How do I transfer my data for an automation?
View all 6
Voucher codes & Tracking
How can I assign voucher codes?
How quickly will my mailing be delivered?
What should the minimum volume of a mailing be?
Why does my mailing have color marks/water stains?
International delivery - what do I need to consider?
Do I have to pay postage upfront?
View all 15