Automated Direct Mail - HelpCenter
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Frequently Asked Questions
What's the difference between Offset and Digital?
Which formats does optilyz offer?
How quickly will my campaign be printed?
Where are the mailings printed?
I have some pre-printed materials. Can I use them?
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What do I need to consider when preparing my design?
How do I prepare my design for print?
Do you check my designs before they go into print?
Are there design best practices for direct mail?
Fonts - what to know and what to consider
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How do I create a CSV file?
How do I open a CSV file (Windows)?
How do I open a CSV file (Mac OS)?
How do I upload data for a single campaign?
How do I transfer my data for an automation?
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Voucher codes & Tracking
How can I assign voucher codes?
How to connect a different voucher pool to each variation?
How to use multiple voucher pools on the same mailing?
How quickly will my mailing be delivered?
Do I have to pay postage upfront?
Postal tracking for mailings with optilyz
International shipping costs
Returns & Senders - What are the different specifications?
What should the minimum volume of a mailing be?
Why does my mailing have color marks/water stains?
International delivery - what do I need to consider?
In which processing step is my mailing currently?
Loading issues on the optilyz platform
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