Automated Direct Mail - HelpCenter
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Frequently Asked Questions
Printing processes
10
What's the difference between Offset and Digital?
Which formats does optilyz offer?
How quickly will my campaign be printed?
Where are the mailings printed?
I have some pre-printed materials. Can I use them?
View all 10
Designs
6
What do I need to consider when preparing my design?
How do I prepare my design for print?
How do I personalize my designs?
Do you check my designs before they go into print?
Are there design best practices for direct mail?
View all 6
Address data
6
How do I create a CSV file?
How do I open a CSV file (Windows)?
How do I open a CSV file (Mac OS)?
How do I upload data for a single campaign?
How do I transfer my data for an automation?
View all 6
Voucher codes & Tracking
3
How can I assign voucher codes?
Personalized or non-personalized vouchers?
How do I assign voucher codes in an automation?
Other
11
How quickly will my mailing be delivered?
What should the minimum volume of a campaign be?
Why does my mailing have color marks/water stains?
International delivery - what do I need to consider?
Do I have to pay postage upfront?
View all 11